'Blended learning is becoming more social learning'
"I really see a shift from LMS, learning management systems, to more learning experience platforms (LXP) and social learning. Those are very different forms of learning. Much more spontaneous learning. An LXP platform supports a whole other form of learning. It gives much more ownership to employees. For example, if you want to know something about chatbots, you put that on an LXP. It's the Netflix-like way of learning, as they call it. I personally think that's a really good development. We also started learning from social media 10 years ago and not through stand-alone elearning modules. Blended learning will become more social learning and I really support that."
Virtual reality growing fast
"VR (Virtual Reality) is growing more and more. It is now very normal to think about VR in your design as well. In very specific situations, you can apply VR perfectly. An example is the RTM (Rotterdamsche Tramweg Maatschappij). How do you deal with difficult customers in the tram in certain scenarios? With VR you can then practice indefinitely. That's different from a training actor, where only one person can practice at a time. If you develop such a VR, for example, for all conductors in the Netherlands, it works really well."
Differences between creating content yourself and professional creators, is gettting smaller
"There are more and more learning consultants who create content themselves. There are also more and more tools to do that. Participants can also learn by searching and creating content themselves. Think animations, infographics and podcasts. That's what we also encourage, that type of learning. The control is with the learners, with the online tools. There used to be some doubts about the quality of that type of content. We think: as long as it works well. Better a good on-the-fly video than a boring professional one. It also fits into dynamic learning processes."
"Blended learning and also creating your own content is the future though. Of course, some teachers are skeptical. But if you can make really fun and educational things with good tools, then people will really turn around. They have to start seeing the added value first."